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服务外包产业
ITO信息技术外包  
息技术外包是指企业专于自己的核心业务,而将其IT系统的全部或部分外包给专业的信息技术服公司信息技术外包是苏州工业园区服务外包发展最早、实力最强的产业,2009 年信息技术外包收入超过70 亿人民币,其中已经涌现出了一批产值超于万美元的骨干型企业,新电信息、新宇软件、大宇宙信息创造、益进信信、浙大网新等一批入选IAOP 服务外包百强的企业也先后入驻园区。
Means the information on technology outsourcing companies are focused on their core business, and its IT system. in whole or in part to the outsourcing of information technology professional services company. By the end of the year 2009, the revenue of ITO . has exceeded 7 billion CNY. There are a number of high quality companies with annual sales revenue of over 10 million USD. The IAOP service outsourcing Top 100 companies such as NCS, Dextrys, transcosmos, Exigen Services, Insigma have been settled in SIP
BPO业务流程外包  
苏州工业园区强大的制造业基础和外向型经济的优势,吸引了210 多家业务流程外包企业入住,为制造业、零售业、金融保险等行业提供业务流程的专业解决方案,不少知名的信息技术外包企业也开始为海内外客户及集团总部提供业务流程外包服务,2009 年苏州工业园区业务流程外包业务收入约45 亿元,服务内容涵盖金融财务、供应链管理(包括物流管理、采购、分拨、供应链金融等)、人力资源、客户服务(包括呼叫中心等)等。
The solid manufecturing base and the advantege of export-oriented economy in SIP has attraCled more than 210 BPO enterprises to the park , providing expertise soIUtions for manufacture , retail ,finance and inourance industry.Many well-known ITO enterprises also start to provides BPO services for clients at home and abroad including some corporation headquarters. In 2009 , the business income of BPO in SIP reached around RMB 4.5 billion. BPO services range from financo, accounting , Supply chain management ( including logistics management, procurement ,distribution, supply chain financing),human resource to customer services ( including call center),etc.
KPO知识流程外包  
苏州工业园区知识流程外包业务(KPO )涉及制造研发与设计外包、生物医药研发外包、文化创意研发外包和认证咨询外包等多个领域,聚集了近310 家企业。2009 年园区知识流程外包业务收入约35 亿元。

Means the information on technology outsourcing companies are focused on their core business, and its IT system. in whole or in part to the outsourcing of information technology professional services company. By the end of the year 2009, the revenue of ITO . has exceeded 7 billion CNY. There are a number of high quality companies with annual sales revenue of over 10 million USD. The IAOP service outsourcing Top 100 companies such as NCS, Dextrys, transcosmos, Exigen Services, Insigma have been settled in SIP
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